Castle Dental Care, Tangmere Square, Castle Vale, Birmingham, B35 6DL

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Update for patients

Posted On: June 4th 2020

We hope you are all well and staying safe.

We’d like to start by apologising for the disruption to your routine care. It has been incredibly frustrating for us, however, we are now able to begin a return to dentistry.

We are pleased to announce that we are planning to re open from 8th June for face to face emergency appointments only, these need to be pre booked by phone.

We have undertaken a risk assessment of our premises and have made changes to the way we will be providing dental care (see covid 19 guidance for patients in leaflet section). These modifications will help us to prioritise the safety of our patients and staff. The additional safety precautions will naturally slow the pace at which we are able to work, therefore we ask for your patience during these unprecedented times.

We will not be able to offer the full range of dental treatment until we fulfil further safety requirements. In this early phase we may still need to refer you elsewhere for some treatment while we offer an urgent care service for those most in need.

We ask all patients who are termed vulnerable or who are shielding to avoid coming to the practice unless absolutely necessary.  If you are unsure as to wether you are in one of these categories, please follow the link below;

https:/www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk-from-coronavirus/who’s-at-higher-risk-from-coronavirus/

This is a dynamic situation that is ever changing. We will try to keep you informed to the best of our ability and hope it won’t be long before we can return to normality.  If you have any concerns please call us on 0121 747 6539 as we cannot admit people who walk up to the practice without an appointment.

Polite notice:

Due to reduced capacity and extended appointment times to allow for social distancing measures, at present we regret to inform you that we are unable to offer appointments to new patients. Please note this includes patients that have not been seen at the practice within the last THREE YEARS. We will continue to review the situation on a regular basis and will update our website accordingly.

 

With many thanks

Castle Dental Care